We have recently completed a redesign of an E commerce website for a local coventry company www.razorblades4u.co.uk
They previously had an E commerce web design by a national web design agency found online.
However having paid in full for their web design they found things were not quite right.
Simple functions that an E commerce website should have were being charged as extra. However the worst part was communication with the web design company.
There were large delays in things being done and when anything was done it was not right.
So a big lesson to be learnt when choosing a web design agency is get a written quotation that includes what you will be getting. Do not assume your web deign will be like you are thinking without having the pages and features listed.
The client had chosen a web design package that in hindsight did not cover what they required but the price looked appealing.
In the end after months of trying to get the website right they ended up just emailing the designer who they found out was based in India and not the web design agency which was not helping with the communication of what they wanted for their web design. In the end they just continued with the website but were losing orders and income.
The website was not search engine optimised either.
Anyway good news is that we have redesigned their website using Woocommerce which is a wordpress E commerce platform for web design.
They have all the features they want and is also mobile optimised and we are currently search engine optimising the web design.
We have set up a google analytics account so we can review the number of visitors to the site on a day to day basis.
So this was a lesson on how choosing the wrong web design agency even thought it looks a good deal you are being offered can lose you business and money in the long run.